Product Owner- Growth Hacker

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**

BT is going through an exciting and radical digital transformation - and data is at the heart. We’re simplifying our products, transforming our customer journeys, modernising our IT and networks and decommissioning legacy platforms. The **Global Digital Product Tribe** is underpinning this transformation by creating delightful customer experience and solving their pain point to lead the growth in this digital transformation.

The Tribe’s mission is to partner with the business and create digital products responsible for addressing the key challendes they face and build scalable global solution with feauture rich and scalable technologies. The product management tribe will be unlocking key levers to take the BT global business by using existing assets as well as creating newer ones to empower businesses in making taking key decision quicky and in a scalable manner.

The Global Growth Squad within this org will be acting as the glue between marketing and sales in the online world - a key lever in optimising conversion and user base using digital experimentation. The **Product Owner -Growth Hack **is responsible for ensuring that the outcome of the squad’s work delivers value by defining and prioritising the squad backlog to deliver the maximum value, consistent with the overall Tribe architecture, vision and goals. The role holder will work closely with other product owners, the Tribe Lead and the wider Tribe to deliver this.

The Product Owner will be responsible to define the roadmap for his ‘product line, where he will be leading the ideation, implementation, experimentation and the delivery of the goals assigned.

One of the key goals for The product owner would be to grow the the PnL using experimentation frameworks across business lines / various digital products in order to bring growth and optimising the product feature set of various product line working with other product owners to drive traffic and conversions.

**You'll have the following responsibilities**
- Accountable for the definition and realization of growth hacks via digital traffic acquisition or growth levers.
- Work with Business Stakolders to define the product roadmap, and then Epics (squad-sized workloads delivered within a quarter), coordinating with the Tribe Leads and other Product Owners.
- Empowered in Prioritise backlog, make decisions on features the squad will deliver; participate in planning and alignment forums within the Tribes, Business Units or communities of practice.
- Define the scope and vision for minimum viable products and minimum marketable product based on customer needs, resolving the trade-offs and bridging the gap between customer, business and tech considerations.
- Represent voice of the customer, regularly seek feedback from users and use the feedback, coupled with quantitative data to iterate rapidly
- Work with team to solve customer problems, create user stories to deliver Epics.
- Monitor and track the squad’s success metrics (e.g.% Traffic increase / Lead generation/ Revenue growth) and prioritise work accordingly.
- Facilitate the sprint planning to reaffirm priorities and clarify requirements.
- Responsible for unlocking and delivering benefits / efficiencies in the Squad, with assistance of the Squad Members as required.
- Liaise with BAU stakeholders across BT to support delivering efficiencies unlocked by the Squad that need to be delivered in the BAU.

**You'll have the following skills & experience**

**Skills required for the job**
- Extensive Transformative change delivery: ability to identify business outcomes, manage dependencies and deliver change in complex environments
- Stakeholder management: ability to manage and influence senior stakeholders with competing priorities and challenge the status quo where required
- Business and technology expertise: defined by the project scope, allowing the Product Owner to make decisions on priorities and trade-offs
- Empathy for the customer: uses customer feedback and data to understand and define problems, and tests potential solutions

**Experience you would be expected to have**
- 5+ years’ experience in the relevant field or equivalent.
- 4-5 years or equivalent Product Owner or Product Manager MANDATORY.
- Practical experience in Agile methodologie