Academic Counsellor

2 days ago

Chandigarh Chandigarh, India Vrinda International Full time

**Key Responsibilities**1. **Student Counselling & Conversion**
- Understand student background, goals, and preferences.
- Counsel students for UGC-approved **online degrees, diplomas, and certifications**.
- Suggest suitable programs from partner universities.
- Follow up and convert inquiries into enrollments.

2. **Program Knowledge & Upskilling**
- Stay updated on all partner university offerings: eligibility, fees, duration, career outcomes.
- Create comparison charts (e.g., Online MCA from Amity vs LPU).
- Understand market trends: high-demand courses, competitor offerings.

3. **CRM & Reporting**
- Use CRM software to track leads, conversations, and conversions.
- Maintain accurate student records and daily activity logs.
- Share weekly reports on lead status, conversions, and feedback.

4. **Sales Support & Coordination**
- Coordinate with university SPOCs for queries, fee payment issues, or document validation.
- Collaborate with marketing for webinar follow-ups and WhatsApp campaigns.

5. **Content & Marketing Input**
- Provide feedback to the marketing team on student FAQs and pain points.
- Help improve counseling scripts, FAQs, and WhatsApp responses.

**Required Skills**:

- Strong knowledge of EdTech, online degrees, UGC/AICTE-approved programs.
- Excellent communication (English & Hindi).
- Confident on phone, Zoom, and WhatsApp.
- Prior experience with online courses (Amity, upGrad, Coursera, etc.) is a **plus**.
- Comfortable using CRM tools, Google Sheets, and basic reporting.

**Qualification**
- Graduate/Postgraduate in any field.
- Certification in counselling or education sales (preferred).

**Incentives & Growth Path**
- Attractive incentives on every enrollment.
- Quarterly performance bonus.
- Growth path to **Team Lead - Online Programs** within 6-12 months.

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Internet reimbursement

**Education**:

- Bachelor's (required)

**Experience**:

- Academic counseling: 1 year (required)

Work Location: In person

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