Ar Caller

7 days ago

Mohali Punjab, India Infiniti RCM Full time

**Infiniti RCM** is looking for **Account Receivable** (AR Caller) who will be responsible for making calls to Insurance companies for follow-ups on pending claims. We are looking for a people who is having Good communication skills both Verbal & Written, experience in denial management process.

**Job Location**: Mohali, Punjab
- Perform pre-call analysis and check status by calling the payer or using web portal services
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies
- Record after-call actions and perform post call analysis for the claim follow-up
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
- Provide accurate product/ service information to customer, research available documentation including authorization, medical documentation on client's systems, interpret explanation of benefits received etc., prior to making the call
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

**Job Specifications**:

- 0 Months -1.5 Years of Experience in AR Follow-Up, Denial Management for US Healthcare Customer
- Fluent Verbal communication skills
- Knowledge of Denial management
- Willingness to work in Night Shift
- Ability to solve billing issues using available resources

Pay: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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