Ar Caller

3 days ago


Mohali Punjab, India Tech Essentia Full time

Company Description

Tech Essentia is a leading App & Web Solutions development agency based in Chandigarh, India. The agency specializes in empowering cutting-edge startups and enterprise businesses through technology solutions. With a blend of technical expertise and innovation, Tech Essentia excels in solving complex business problems with proven and holistic approaches.

Job title
- AR Caller ( Medical billing)

Location: Cyber Cube, 4th Floor, Tech Essentia, Mohali 8B

Position Type: Full-time

We are looking for an AR Caller with a passion for resolving billing issues and helping our patients navigate their healthcare costs. In this role, you'll play a key part in ensuring timely payments, effective collections, and smooth coordination between healthcare providers and insurance companies.

What You’ll Do:
Follow-up Calls: Make outbound and receive inbound calls to patients and insurers regarding outstanding accounts, ensuring timely resolution of unpaid balances.

Billing Resolution: Investigate billing discrepancies, work with insurance providers to ensure accurate payment, and provide assistance to patients with billing inquiries.

Documentation: Maintain meticulous records of communications and actions taken for each account.

Collaboration: Work with the billing team to identify and resolve claim denials, ensuring proper submission of claims and prompt resolution.

Goal-Oriented: Meet monthly targets for AR collection and outstanding balance resolution.

What We’re Looking For:
Experience: 6 months to 3 years in medical billing, AR management, or healthcare-related customer service.

Skills: Excellent communication and negotiation abilities, strong attention to detail, and problem-solving skills.

Familiarity: Knowledge of insurance verification, coding, and the medical billing process.

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Night shift

Application Question(s):

- How many years of experience do you have in customer service?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person


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