Sales Coordinator
6 days ago
**1. Customer Service**
- Greet customers with warm smile always.
- Listen to customers issue and receive the device in for service.
- Ensure accurate record of customer data in the CRM.
- Update the customer about the status of the service and price promptly without delay as per company standards.
- Collect payment after service delivery.
- Give receipt, visiting card to customers and branch contact.
- Follow up service call and customer feedback via google reviews.
**2. Upsell & Cross-sell**
- Upsell compatible services to all walk-in customers. SSD upgradation, anti virus, internal dust cleaning, extended warranty, etc. as per company directions.
- Cross-sell used laptops to walk-in customer and offer buy back of laptops.
**3. Reports to Head Office**
- Daily report, CRM, Daybook, branch tracker, etc to be maintained and updated as per HO requirements. Manage cash and accounts in Branch.
**4. Manage Cash**
- Keep accurate records of payments received.
- Deposit excess cash in the bank.
- Pay out local expenses as per directions from HO and create vouchers.
**Salary**: ₹10,898.28 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Day range:
- Monday to Friday
Shift:
- Day shift
- Fixed shift
Supplemental pay types:
- Bonus pay
- Performance bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Speak with the employer**
+91 9567836777
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