Customer Service Representative

3 days ago


Bengaluru, India IntouchCX Full time

**Greetings from IntouchCX **

**Hiring for International non Voice| Gaming Support**
- Customer Support / Sr. Consultant - Customer Support for our corporate office located at Electronic City ,Phase-1, Bangalore.

**As a Customer Service Associate - Non-Voice, You Will**
- Build credibility and trust with the customer by empathizing with their problem in words,

proactively understanding their needs and responding promptly to resolve their issue..
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.

**As a Customer Service Associate - Non-Voice, You Have**
- Fluency in written English
- Experience in the gaming/tech support (asset)
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a self-starter who is excited about learning new technologies on a daily

basis

**Benefits of working as a Customer Service - Non-Voice**:

- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working on-site
- Medical Insurance

**Regards,**

**Sanjana Rai**

**Executive Talent Acquisition.**

**Mobile: +91 8147091044.**

**Intouch CX**

**Salary**: ₹150,000.00 - ₹400,000.00 per year

**Benefits**:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Speak with the employer**
+91 8147091044



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