Patient Counselor at Pune

1 day ago


Pune, India Pallavi Consultancy Full time

Location - Kurla Mumbai

Job Responsibility:

- Responsible for day to day operations & overall financial performance of the clinic.
- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.

Competency:

- Communication Skills
- Empathy
- Convincing Skills
- Multi-tasking
- Ownership/Accountability

Qualifications & Skills:

- Any HSC/Graduate
- Must know Microsoft Excel
- Must be able to work under stress
- Software Efficiency

Shift Timing: 8:00 AM to 4:00 PM and 12 Noon to 8:00 PM, (should be flexible with the shifts)

**Salary**: ₹200,000.00 - ₹400,000.00 per year

Schedule:

- Day shift
- Rotational shift

**Speak with the employer**

+91-XXXXXXXXXX


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