Executive - Customer Care

6 days ago

Bangalore Urban District Karnataka, India Ms. Prerana Motors Pvt Ltd Full time

Executive Customer Service (Care).

We are an automobile dealership for Tata Motors Ltd., looking for talented Telemarketers to join our Motor Insurance Renewal team at central Bangalore.

Entry level position, with fresher’s welcome and good scope for growth. Graduates of 22-26 yrs age only considered.

Necessary training provided at induction and at regular intervals.

Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc.

**Required skills**:

- Fluency in English and Kannada compulsory
- Hard working, professional and courteous
- Fast learner with working knowledge of computers.

**Job Description**:

- Make follow-up outbound calls to customers, explaining all features and benefits of the policy clearly
- Understand queries, identify customer needs and provide solutions accordingly
- Maintain all records on dedicated software and follow-up at regular intervals
- Close successful leads by enabling payments and issuing policies
- Any other related work as assigned by supervisor

Pay: ₹17,000.00 - ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Customer Support: 1 year (required)

**Language**:

- Kannada (required)

Work Location: In person

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