
Backend Support Executive
2 weeks ago
_**JOB DESCRIPTION**:_
**BCA/B.TECH(CST/IT)/DIPLOMA ENGINEER(CST/IT) CAN APPLY.**
- **NEED SUFFICIENT KNOWLEDGE IN SQL QUERY**_
- Proactive Customer Interaction for project execution.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions through calls/Remote. support and alternatives within the time limits; follow up to ensure resolution
- Maintenance of data in CRM.
- Documentation with respect to Software Manuals.
- Ensure Customer Experience for support on Mobile / Web Apps.
- **Requirements and skills**
**Salary**: ₹10,000.00 - ₹17,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Fixed shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9903992358
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