Client Servicing Assistant
2 weeks ago
**1. Client Coordination & Calling**
- Make outbound calls to clients for appointment scheduling and confirmations.
- Share campaign / activation updates with clients as directed by the CS team.
- Maintain a polite, professional, and service-oriented communication style.
**2. Appointment Management**
- Schedule meetings between clients and the CS / Operations team.
- Follow up with clients to confirm meeting timings, locations, or virtual links.
- Keep an updated appointment calendar and inform the CS team daily.
**3. Post-Activity Feedback Collection**
- Call clients after BTL activities to capture feedback on execution quality, performance, and outcomes.
- Record client feedback systematically (Excel / CRM / shared template).
- Share detailed reports with the CS team for review and corrective action.
Pay: ₹250,000.00 - ₹500,000.00 per year
Work Location: In person
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