Banking Operations

7 days ago


Ahmedabad Gujarat, India scymes services pvt limited Full time

**Key Responsibilities**:

- Provide accurate information regarding products, services, policies, and procedures.
- Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain customer satisfaction by providing timely and professional responses.
- Escalate complex issues to senior team members or relevant departments.
- Keep records of customer interactions and update CRM systems accordingly.
- Meet individual and team performance targets (e.g., response time, customer satisfaction score).
- Continuously improve product knowledge and stay updated on company policies.

**Job Types**: Full-time, Fresher

Pay: ₹13,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Work Location: In person



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