Retail Sales Assistant

18 hours ago

Jaripatka Nagpur Maharashtra, India Charm Cherish Fashion Jewellery Full time

**About Us**:
Charm Cherish is a leading name in the world of fashion jewellery, renowned for our exquisite designs and exceptional customer service. Our showroom is a place where elegance meets innovation, and we are dedicated to providing our customers with a unique and memorable shopping experience. We are looking for enthusiastic and dedicated individuals to join our team as Retail Sales Assistants / Store Assistants.

**Job Summary**:
As a Retail Sales Assistant / Store Assistant at our fashion jewellery showroom, you will play a crucial role in delivering outstanding customer service and maintaining the high standards of our store. You will assist customers in finding the perfect jewellery pieces, handle transactions, and support the overall operations of the showroom. Your passion for fashion and jewellery, along with your commitment to exceptional service, will help drive our success and enhance the customer experience.

**Key Responsibilities**:
**Customer Service**:

- Greet and assist customers as they enter the showroom.
- Provide expert advice on jewellery products, including design, materials, and care.
- Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and offering personalized recommendations

**Sales**:

- Drive sales by engaging with customers, understanding their needs, and presenting appropriate products.
- Achieve and exceed sales targets through effective selling techniques and upselling opportunities.
- Process transactions accurately and efficiently using the point-of-sale (POS) system.

**Product Knowledge**:

- Stay updated on the latest fashion trends, jewellery collections, and store promotions.
- Educate customers about the features and benefits of various jewellery pieces.

**Store Operations**:

- Maintain the showroom’s visual standards, including merchandise presentation and display.
- Handle inventory management tasks such as restocking, arranging displays, and conducting stock checks.
- Assist with store housekeeping duties to ensure a clean and organized environment.

**Team Collaboration**:

- Work closely with team members to achieve store goals and create a positive work atmosphere.
- Participate in store meetings and training sessions to stay informed about new products and company policies.

**Qualifications**:

- Experience: Previous experience in retail or customer service is preferred, particularly in fashion or jewellery retail.
- Skills: Strong communication and interpersonal skills; ability to build rapport with customers.
- Knowledge: Passion for fashion and jewellery with a good understanding of trends and styles.
- Flexibility: Ability to work flexible hours, including weekends and holidays.
- Appearance: Professional grooming and attire suitable for a fashion jewellery environment.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for career growth and development.
- A supportive and dynamic work environment.

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Experience**:

- Retail sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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