Biz Ops Support

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: Biz Ops Support for Growth Markets

**Job Description**:
**Chief of Staff, Business Operations Leader (Singapore / India)**

At PayPal, we continually evolve the business by promoting a culture where solutions from the Engineering team help transform our business through customer-focused incentives, innovative design, and creative excellence. We are a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We are guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.

We are searching for a top-level**, Business Operations Leader **to join us at PayPal on the Growth Markets Product Team. PayPal has experienced explosive growth over the past few years and as its customers have grown and expanded, so too have the complexities and interdependencies of PayPal’s product portfolio. The Product Business Operations team acts as the “connective tissue” linking all aspects of the organization together, and we are growing to support those needs.

**You will contribute by** functioning as a Business Operations Leader, supporting the Chief Product Officer’s organization. You will also help with:

- Leading the development of PayPal’s strategy on high visibility initiatives, and long-term strategic priorities in key ecosystem areas
- Developing materials to facilitate cross-functional and cross-regional team discussions as well as communicate with senior management
- Driving related strategic projects into the execution phase, partnering with teams across the organization
- Preparing realistic estimates of resource requirements (e.g., budget, headcount) needed to accomplish team objectives
- Partnering closely with PayPal PMO, HR, and Finance teams to create a symbiotic relationship based on trust and transparency
- Creating compelling product narratives to share product strategy with senior leadership and enterprise readouts

**We are seeking** a Business Operations leader with a strong business orientation, the ability to communicate with both technical and non-technical teams, and a strong focus on collaboration with counterparts within and across teams as you support initiatives which build on PayPal’s strong foundations, deliver measurable value to the company, and help it achieve its vision. **What we are looking for**:

- 6+ years of strong consulting, operations, or strategy experience preferred
- Industry expertise in payments and / or technology preferred
- Excellent analytical and problem-solving skills with a history of hands-on, detail-oriented work
- Ability to translate complex technical matters into terms understood by business professionals
- Strong communication, listening, and negotiation skills; able to convey important messages in a clear and compelling manner
- Ability to articulate and manage KPIs using metrics to drive performance and provide data in support of key decisions
- Advanced skills in MS Excel, PowerPoint

**What we offer** is an opportunity to be a part of a team that thrives in the cultivation of content and customer-focused solutions. We encourage and welcome out of the box ideas in all areas of business as we push for efficiency and collaboration. We much enjoy all the benefits of working for PayPal.

We are guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Join us and contribute to our digital transformation While you are part of our **Merchant Product Operations **team, you will have a broader impact on the overall growth of the business.

**Reporting to: Brenda McGinley**

**Location: Singapore / India**

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Who We Are:
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role