Collection Executive

2 days ago


Villupuram, India CHOLA GOLD Full time

**Responsibilities**:

- Follow up on overdue accounts and negotiate repayment terms if needed.
- Maintain accurate records of collections and customer commitments.
- Resolve billing disputes and clarify account details.
- Ensure compliance with company policies and legal collection practices.
- Coordinate with internal teams (Finance, Sales, Customer Support) regarding outstanding payments.
- Prepare daily or weekly reports on collection progress.

**Qualifications & Skills**:

- **Education**: +2 or Graduate in any field.
- **Experience**: 0-4 years in collections, customer service, or sales (Freshers can apply).
- Strong communication and negotiation skills.
- Basic knowledge of MS Office (Excel, Word) and CRM software.
- Ability to handle objections and work under pressure.
- Experience in banking, NBFC, or telecom collections is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹11,717.71 - ₹18,987.23 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person



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