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Sde 2, Machine Learning

2 weeks ago

Bengaluru Karnataka, India Poppulo Full time

**Introduction**:
Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?

At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

**Job Summary**

At Poppulo, we intend to redefine boundaries and reshape Employee Communications through the power of cutting-edge machine learning and AI. We are not just building products; we are disrupting the status-quo with transformative solutions that challenge conventional thinking, create competitive edge and create new market opportunities.

SDE 2, Machine Learning Engineer is pivotal to the success of our AI team. It is the backbone of our ML initiatives. This role bridges the gap between research and production by leveraging cutting-edge AI technology into leading, world-class solutions.

**Key Responsibilities**
- **_Solve challenges with AI/ML_**_: Design, develop new AI-powered products that deliver the product roadmap._
- **_Build AI/ML systems_**_ - Build AI and GenAI solutions using existing frameworks and pre-trained models. Extend frameworks or finetune models, when necessary._
- **_Productionise full-stack AI/ML solutions_**_: Translate emerging techs like GenAI into innovative, practical solutions that transform customer experiences._
- **_Align with Product Strategy: _**_Create proof of concepts at high cadence to demonstrate/validate potential solutions as per our product strategy._
- **_Optimise Model and system performance:_**_ Fine-tune, optimise training and inference performances._
- **_Wider collaboration: _**_Partner with cross-functional teams to demonstrate the impact of ML innovations and bring them to life._
- **_Research Savvy_**_: Staying up-to-date with SOTA and industry trends in AI/ML._

**Technical Skills / Competencies**
- **Foundation in GenAI**: Understanding of generative models (LLMs, etc.), prompt engineering RAG, vector databases.
- **Technical Expertise**: Proficiency in ML frameworks, shell scripts, databases and programming languages.
- **MLOps experience**: Hands-on experience in configuring MLOps on AWS, Azure and GCP.
- **Full-stack expertise**: Proficiency in data pipelines, APIs, web front-end, mobile apps, automated testing and cloud platforms (AWS, GCP, etc.).
- **Exceptional problem-solving skills**:Ability to simplify and breakdown complex technical and business challenges to create innovative and practical solutions.

**Education & Experience**
- BSc/MSc/PhD in AI, Statistics, Computer Science or a related field
- At least 4 years' experience in a building complex, distributed software and AI systems
- Strong understanding of entire end-to-end software development lifecycle

**Who We Are**

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that's on the move.

We live the Poppulo values each day, as they are key to everything we do.
- **Bring Your Best Self**
We show up authentically, are self-aware and always strive to be better.
- **See it. Own it. Solve it.**
We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
- **Together We're Better**
We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.
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