Customer Support Executive

2 weeks ago

Bengaluru, India Erekrut Full time

Triple Paisa at EREKRUT are Hiring for Customer Care Executive

**Responsibilities***:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Nature of Business: Full-Time_

Seniority Level: Entry Level

Min Qualification: ITI / Polytechnic / Diploma

Max Qualification: Graduate

Gender Preference: No Preference

Min Age Limit (in years): 21 year

Max Age Limit (in years): 40 year

Work Experience: 0-1 year

Language Proficiency Required for: Hindi, English, Telugu, Tamil, Kannada

**Remuneration & Benefits**

Annual CTC to (in lakhs): 1.80

Accommodation Benefits: Meals Benefits

Transport Benefits

Incentives

PF

Mediclaim

Insurance

ESI

Other Benefits

**Salary**: From ₹180,000.00 per year

Schedule:

- Day shift
- Night shift

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