Customer Support Executive
1 week ago
Triple Paisa at EREKRUT are Hiring for Customer Care Executive
**Responsibilities***:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Nature of Business: Full-Time_
Seniority Level: Entry Level
Min Qualification: ITI / Polytechnic / Diploma
Max Qualification: Graduate
Gender Preference: No Preference
Min Age Limit (in years): 21 year
Max Age Limit (in years): 40 year
Work Experience: 0-1 year
Language Proficiency Required for: Hindi, English, Telugu, Tamil, Kannada
**Remuneration & Benefits**
Annual CTC to (in lakhs): 1.80
Accommodation Benefits: Meals Benefits
Transport Benefits
Incentives
PF
Mediclaim
Insurance
ESI
Other Benefits
**Salary**: From ₹180,000.00 per year
Schedule:
- Day shift
- Night shift
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