Order to Cash
2 weeks ago
Greetings From Buzzworks Business Services Pvt Ltd
**Position : O2C ( Cash Application )**
**Experience : Min 1 Year**
**Salary ; 25k CTC ( 19 Take Home )**
**Location ; Chennai ( Sholinganallur )**
**Kindly note ; PF or Form 16 Mandatory**
Job Description ;
Review and analyze deductions taken by customers to identify discrepancies.
Investigate the reasons behind deductions, such as pricing errors, shipment issues, or promotional allowances.
Maintain detailed records of all deductions and resolutions.
Gather necessary documentation to support claims and disputes.
Liaise with internal departments (e.g., sales, customer service, and finance) to gather information and resolve issues.
Communicate effectively with customers regarding deduction disputes and resolutions.
Prepare regular reports on deduction trends, root causes, and resolutions for management review.
Track and report on the financial impact of deductions on revenue.
Follow up on unresolved deductions to ensure timely resolution.
Identify opportunities for process improvements to reduce the occurrence of deductions.
Collaborate with cross-functional teams to implement best practices.
Ensure that all deductions are processed in compliance with company policies and accounting standards.
Analyze data to identify trends in deductions, helping to develop strategies to minimize them.
Pay: ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
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