Computer Lab Assistant

6 days ago

Danapur Patna Bihar, India MUNDESHWARI GROUP Full time

**Key Responsibilities**:

- Monitor and maintain the cleanliness and organization of computer lab spaces.
- Ensure that all lab equipment is in working order before and after use.
- Open and close the lab according to the schedule.
- Assist students and faculty with login issues, software use, and basic troubleshooting.
- Provide first-level support for hardware, software, and network issues.
- Escalate unresolved technical problems to IT support.
- Ensure that installed software is up to date and licensed.
- Maintain user access permissions and manage printing services.
- Monitor antivirus and security protocols.
- Guide students in using lab equipment and educational software.
- Enforce acceptable use policies and provide technical orientation when needed.
- Assist in academic tasks such as printing, scanning, and document formatting.
- Maintain records of equipment usage and report any damages or losses.
- Keep an up-to-date inventory of hardware and software assets.
- Document recurring issues and support requests for future reference.

**Qualifications**:

- **Education**:

- Bachelor’s/master’s degree in information technology, Computer Science, or a related field.
- **Experience**:

- Minimum experience of 5 years in similar role or academic IT environment preferred.
- Familiarity with Windows/MacOS operating systems and common academic software (e.g., Microsoft Office, learning management systems, basic networking).
- **Skills**:

- Strong interpersonal and communication skills.
- Problem-solving and analytical thinking.
- Ability to work independently and collaboratively.
- Attention to detail and good organizational skills.

**Work Conditions**:

- Flexible working hours, including evenings and weekends, as needed.
- Standing or sitting for extended periods.
- May require lifting or moving equipment (monitors, printers, etc.).

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

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