Customer Care Executive

2 weeks ago


Prahlad Nagar Ahmedabad Gujarat, India Optizen Services Pvt. Ltd. Full time

Customer Interaction: Engage with customers through voice support to deliver prompt and accurate responses to their inquiries, issues, and ensure a positive experience.

Service Knowledge: Build a thorough understanding of our services to effectively address customer questions and provide relevant information.

Problem Resolution: Investigate and resolve customer issues, escalating to higher support tiers when necessary, while aiming for first-contact resolution whenever possible.

Documentation: Keep accurate and detailed records of customer interactions, feedback, and resolutions in the company’s CRM system.

Collaboration: Collaborate closely with cross-functional teams, including technical support, sales, and product development, to provide seamless customer support.

Quality Assurance: Follow company policies and quality standards to maintain consistency and excellence in customer service.

**Qualifications**:

- Previous experience in a customer support role, ideally in a Voice-based environment.
- Excellent communication skills with a strong command of the English language.
- Ability to multitask and prioritize effectively in a fast-paced setting.
- Familiarity with CRM systems and voice support platforms.
- Basic technical knowledge to troubleshoot and resolve customer queries.
- Strong interpersonal skills with a customer-centric approach.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- UK shift
- US shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 9099099329



  • Prahlad Nagar, Ahmedabad, Gujarat, India Client by Synergy Resource Solutions Full time

    Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Out Client a leading Baby Products Online E-commerce Trading company located at Ahmedabad requires: Position**:Customer care executive** Qualification: Any graduate Experience: 2 years in Customer Service **Salary**: 20 - 25k monthly Job timing: 9:30 AM to 06:30 PM / Saturday:...


  • Kirti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...


  • Ahmedabad, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer care Executive** **Post** : Customer care Executive **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Shift**: Night Shift(US Shift) **Note**: Must be have English Communication Pay: ₹15,000.00 - ₹30,000.00 per...


  • Ahmedabad, Gujarat, India Mobviewtech Private Limited Full time

    We are looking for a customer care executive at Ujala circle in Ahmedabad. Experience of 1-3 years **Salary**: up to 25k Edu: Any Stream Graduate Age: Not older than 30 Years Gender: Female, Male Location: Ujala Circle, Ahmedabad ( Near sarkhej) Roles: Interact with prospective customers through modes likes Voice, Chat,. Handle the queries of the...


  • Ahmedabad, Gujarat, India 7 Seas Full time

    Hello All, We have an urgent opening for a "Customer Care Executive" Salary - up to 18,000 PM Freshers with good communication can apply Female only Location - Makarba, Ahmedabad Call us - 7621071311 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Diploma...


  • Nikol, Ahmedabad, Gujarat, India Dropit: Delivery Made Easy Full time

    **Role Description** This is a full-time role as a customer care executive (male/female) at Dropit. You will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and maintaining effective communication with customers. Responsible for resolving complaints and ensuring overall...


  • Ahmedabad, Gujarat, India Vogue Tourism LLP Full time

    We’re looking for a friendly and efficient **Customer Care Executive** to handle client queries and ensure smooth service before, during, and after their trip. You’ll be the go-to person for resolving issues, coordinating with internal teams, and delivering a seamless travel experience. - Good communication in English & Hindi - Provide details on...


  • Ahmedabad, Gujarat, India SIMPOLO VITRIFIED PVT. LTD Full time

    **Position: Customer Care Executive** **Requirements**: - Proven experience in a customer service role preferable. - Excellent communication skills, both verbal and written. - Ability to remain calm and professional under pressure. - Familiarity in languages like telugu, Malyalam would be an added benefit - Familiarity with CRM systems and call center...


  • Gandhi Road, Ahmedabad, Gujarat, India Rawskills & info Full time

    Customers of health care providers often need assistance finding information about products and services, placing orders, and resolving issues. In these situations, customer care representatives are there to step in and help. They handle a large volume of inbound and outbound calls for hospitals, medical offices, clinics, insurance companies, and nursing...


  • Ahmedabad, Gujarat, India Career Tech Academy Full time

    Customer Care Executive (04 positions) - Salary: 15,000 to 25,000 - Location: Sindhu Bhavan Road, Ahmedabad. - Timing: Mon-Fri, 10 AM-7 PM | Sat 10 AM-3:30 PM - 5.5 Days a Week Key Responsibilities - Provide information about products and services. - Resolve customer issues promptly and professionally. - Maintain accurate records of customer interactions. -...