Associate, Global Mobility

**JOB DESCRIPTION** Overview**:As a Global Mobility Operations Associate specializing in management of end-to-end assignment cycle, you will be responsible for delivering a best in class simplified, consistent and digitized employee experience through superior service and operational excellence. Your responsibility includes, but is not limited to, overseeing administration of domestic and international moves, expense management, and front-line handling of Global Mobility-related queries. You will be required to adhere to established processes and guidelines in support of Global Mobility clients and partners, including managers, employees, and HR teams.

As part of your daily duties, you will interact with team members and employees at various levels related to a range of topics and/or issues (complex, sensitive, routine, etc.) requiring attention to detail, empathy, ability to troubleshoot, taking ownership, and accuracy of work while maintaining a high-quality standard and ensuring data integrity. You will be accountable for providing a seamless end-to-end positive experience with every interaction.

**Responsibilities**:

- Manage and provide oversight to Global Mobility Operations function.
- Support Global Mobility lead/ head of the program and regional partners with project/Initiatives.
- Review the regional/country level requirements with regional partners and introduce changes accordingly.
- Maintain accurate records and databases, ensuring confidentiality and compliance with data protection regulations.
- Generate reports and analytics related to the processes, including but not limited to visa status tracking and expiring documents.
- Review and approve money movements, data movement and expense management.
- Partner with Risk, Audit and Compliance to ensure overall organizational objectives are met.

**Education Skills & Experience**:

- Graduate / Postgraduate with at least 12+ years in Global mobility including operations management.
- Strong global mobility experience in managing end to end assignment life cycle for inbounds and outbounds.
- Strong ability in data management for analysis, advanced excel and strong organizational, communication, time management skills.
- Has sensitivity and ability to maintain and manage confidential data in a secure manner, with alertness to notice and question exceptions.
- Has a client servicing focus and be a self-motivated and result-oriented individual with an ability and experience to manage, motivate and lead teams of skilled staff consistently, while taking equitable and fair decisions in leadership and high attention to detail.
- Have managed/ managing teams of minimum 6-8 people.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.