Service Advisor
3 days ago
A Service Advisor in an automotive setting acts as the primary point of contact for customers needing vehicle maintenance or repairs. They are responsible for assessing customer needs, explaining necessary services, providing cost estimates, scheduling appointments, and ensuring customer satisfaction throughout the service process. Key Responsibilities:
- **Customer Interaction**: Greeting customers, actively listening to their concerns, and clearly explaining recommended services.
- **Needs Assessment**: Determining the nature of vehicle issues through customer descriptions and potentially performing initial vehicle inspections.
- **Service Recommendations**: Advising customers on appropriate maintenance and repair services based on their needs and vehicle manufacturer recommendations.
- **Cost Estimation**: Providing accurate cost and time estimates for the recommended services.
- **Scheduling**: Scheduling appointments for vehicle service, taking into account customer availability and shop capacity.
- **Order Creation**: Creating detailed repair orders outlining the work to be performed.
- **Communication**: Maintaining regular communication with customers regarding the progress of their vehicle repairs.
- **Upselling**: Potentially suggesting additional services or products to customers based on their needs.
- **Problem Resolution**: Addressing customer concerns and resolving any issues related to the service or vehicle repairs.
- **Payment Handling**: Collecting payments for services rendered.
- **Record Keeping**: Maintaining accurate records of all customer interactions, service orders, and related documentation.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Fixed shift
Work Location: In person
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Service Advisor
1 week ago
Kochi, Kerala, India SAI SERVICE PVT LTD Full timePost: Service Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Service Advisor in four wheelers - Salary: Up to 20000 **Job Types**: Full-time, Permanent Pay: Up to ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund **Experience**: -...
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Service Advisor
3 days ago
Kalamassery, Kochi, Kerala, India SAI SERVICE PVT LTD Full timePost: Service Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Service Advisor in four wheelers - Salary: Up to 20000 **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident...
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Service Advisor
4 days ago
Kochi, Kerala, India Black Onyx International L.L.C Full timeJob Position : Service advisor(four wheeler) Multi brand -Auto repair company -Kakkanad Salary-30000/ - Experience - 2+years Time : 9am-6pm Food & accommodation provided Pay: Up to ₹30,000.00 per month **Benefits**: - Food provided **Experience**: - Four wheeler service advisor: 1 year (required) Work Location: In person
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Service Advisor
6 days ago
Kochi, India SAI SERVICE PVT LTD Full timeEnsure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.). Provide clear cost estimates and keep customers informed of work progress. Monitor the...
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Service Advisor
1 week ago
Kochi, Kerala, India CLASSIC SCOOBIKES COCHIN LLP Full timeA Service Advisor acts as the crucial communication bridge between customers and automotive technicians, responsible for managing the entire vehicle service process from initial consultation to final delivery. Key duties include greeting customers, understanding and logging vehicle issues, explaining necessary repairs and costs to customers, coordinating...
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Service Advisor
2 weeks ago
Kochi, Kerala, India Indus Motors Full timeWe are hiring for Service Advisor for Changanassery location, Experience 1 - 2 years Freshers are also welcome Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 7...
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Service Advisor
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Kochi, Kerala, India Indus Motors Full timeWe are hiring for Service Advisor for Thodupuzha location, Experience 1 - 2 years Preferred Automobile industry work experience Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: -...
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Service Advisor
16 hours ago
Kochi, Kerala, India Palal Motors Full time**Job Summary**: The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a smooth and efficient service process. This role involves understanding customer concerns, explaining services, coordinating with technicians, and ensuring customer satisfaction. **Key Responsibilities**: - Greet customers and listen...
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Service Advisor
2 weeks ago
Kochi, Kerala, India Palal Group Full timeWanted Service Advisor for Hero Showroom Irumbanam and Nettoor Freshers / Experienced can apply. Salary : 12000-18000 + Incentives Timing : 9-6 Location : Ernakulam Graduates / Diploma can apply Job role Attending customer queries. Maintain a good relationship with Customers. Those who are interested can contact 8089727745. Pay: ₹12,000.00 -...
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Service Advisor Trainee
1 week ago
Thrissur, Kerala, India Sai service private limited Full timePosition : service Advisor Trainee Location : Chavakkad, Thrissur, Kaipamangalam Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person
