Fraud Risk Platforms

**JOB DESCRIPTION** Job Title**

**Fraud Risk Platforms - Fraud Strategy Process Owner - Associate**

**Posting Description**

As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

Within the Data Strategy and Central Services Area Product, we support the Consumer and Community Banking Fraud Risk Center of Excellence and Chief Risk Officers across the CCB Lines of business. Fraud Risk Platforms is responsible for the functional requirements and capabilities of our fraud risk rule engines, intelligence and feature generation, and surveillance frameworks. We work closely with tech partners to maintain and enhance testing and production platforms, change management and testing partners to ensure effective controls in the fraud strategy development and deployment lifecycle, operations and cross-product partners to optimize fraud review case management, and fraud strategy partners to optimize the usage of features and intelligence in empowering and protection our customers to safely bank with Chase.

**Job responsibilities**

**As the Fraud Strategy Process Owner within this team, you will facilitate the daily intake, development, testing, and deployment of fraud risk strategies, build collaborative relationships with teams owning components of the overall process, and drive continuous improvements that improve velocity and/or controls across strategy deployment and policy management.**
- **Facilitates end to end procedure for fraud strategies from intake through deployment**:

- **Owns prioritization of strategy work and maintenance of active fraud risk policies**:

- **Works with fraud strategists to translate business needs into executable rules and provide transparency into existing rule work and all fraud risk strategies (rule sets / policies are aligned to transaction types)**:

- **Partners closely with change management and controls teams on procedural enhancements, reporting, and audits**:

- **Partners closely with user acceptance testing team to prioritize rules in pipeline and optimize efficacy of engagement with best practices**:

- **Partners closely with technology partners in the build and deployment of strategy changes within our production environments**

**Required qualifications, capabilities, and skills**
- Bachelor's degree in business, logical, or analytical discipline
- 2+ years of professional experience (or further education) in Audit, Risk, Process Management, or Controls
- Excellent relationship-building skills, including managing stakeholder expectations with varying objectives
- Basic reporting/analytical skills with demonstrated experience proposing metric-based recommendations

**Preferred qualifications, capabilities, and skills**
- Intellectual curiosity, critical thinker and quick learner
- High degree of initiative, self-direction, and ability to work well under pressure

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly chang