Associate - Fraud Risk

JOB DESCRIPTION

Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Risk Management - Fraud Risk Strategy - Senior Associate in Credential Management Strategy team, you will use data and analytics to identify authentication and controls gaps in IVR, Branch and Phone channels. This team develops and manages authentication strategies for Digital Payments, Check losses, Credit and Debit card losses across both monetary and non monetary flows. Leveraging data and actionable insights, you will be responsible for authentication strategies across non digital channels including credential onboarding, authentication credential flows as well as identifying the need for friction to help mitigate fraud losses.

Job Responsibilities:

• Monitoring authentication risks and fraud attack trends to identifying tactical and strategic responses to minimize fraud.
• Collaborating with product, technical and analytics teams to develop and prioritize initiatives and resources to maximize existing capabilities.
• Escalating identified risks which may result in unacceptable fraud controls and losses
• Providing support, including analysis, to various Strategic Fraud initiatives outlined by the business and Fraud Strategy leadership.
• Performing analysis of current and historic data to keep fraud systems and processes at the cutting edge of fraud detection
• Identifying data driven fraud trends and developing broad strategies to address the trend

Required Qualifications, Capabilities and Skills:

• BS degree and minimum 5 years Risk Management or other quantitative experience required
• Familiarity with risk analytic techniques
• Strong analytical and problem-solving abilities
• Strong written and oral communication skills with the ability to communicate complex data into a clear story to team members as well as senior leaders.
• Experience delivering recommendations to management, strong ownership and accountability to drive and execute initiatives
• A desire to work as part of a team, and ability to work with cross functional teams
• The ability to develop new fraud fighting products by designing requirements and working with technical business partners to implement these products using agile design methodology
• The ability to work on diverse tasks and respond to emerging issues
• Ability to compress huge data into meaningful metrics and ideas using SAS and/or SQL
• Proficient in Excel & PowerPoint

Preferred Qualifications, Capabilities and Skills:

• Master's Degree preferred and 3 years Risk Management or other quantitative experience preferred
• 2 years or more of fraud risk analytics exposure preferred
• Machine Learning, Sequence Analysis and Python R experience is a plus.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.