Process Trainer

2 weeks ago


Ranchi, India Ayuda Solutions Full time

**Responsibilities**:

- Develop a schedule to asses training needs
- Adaptability Skills
- Conceptualize training materials based on data & research
- Soft Skills training skills
- Communicate Training needs & online resources
- Advanced research skills. One of the most important hard skills a trainer should master is research
- Enthusiasm for lifelong learning

**Eligibility Criteria**:

- Minimum Graduate in any degree
- Should have minimum 2 years of experience as Process Trainer in BPO
- In-depth knowledge of training performance metrics
- Good PC Skills ,especially MS Excel
- Excellent communication and leadership skills
- Organization & Management Skills
- Decision - Making Skills
- Qualities of a good leader include **integrity, accountability, empathy, humility, resilience, visi**on, influence, and positivity


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