Medical Receptionist

1 week ago


Mayur Vihar Delhi Delhi, India Srijan Fertility Centre Full time

Welcomes and greets all patients and visitors, in person or over the phone and escort them to appropriate area

Answers the phone in polite, courteous and professional manner and respond/transfer to the concerned person/department

Registers new patients and Input patient information into Electronic Medical Records system

Updates existing patient details by collecting patient information-personal and financial

Provides all clerical support in the treatment of our patient's fertility journey by scheduling various complex procedures and instructing patients in proper test preparation, completing financial documents and collecting cash/credit card payments from patients

Bills even of free consultancy has to be given to the patient before sending them to doctor for recording the same (visit and consumption of medicine, tests, injections etc) in the system

Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff

Responds to inquiries by patients, prospective patients, and visitors in a courteous manner

Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.

Perform general clerical duties ( i.e. filing, photocopying, faxing, mailing)

Protects patient confidentiality, making sure personal health information is secured by maintaining a clean desk policy and not leaving the computer unlocked while away.

Call patients to remind them of upcoming appointments, payments, procedures & inform them of any updates from the clinic.

Responsible for keeping the reception area clean and organized

Provide patients with support and guidance as needed.

Maintain amicable relationship with subordinates and seniors.

Generate periodical reports and MIS

Performance & learning management system Score (PMS/LMS)

Overall Patient Satisfaction

Error free Patient registration and updates in the system

Reception area organisation and supplies

Error free billing management

Periodical MIS/reports

**Job Types**: Full-time, Permanent, Contractual / Temporary

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person



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