
Medical Receptionist
1 week ago
Welcomes and greets all patients and visitors, in person or over the phone and escort them to appropriate area
Answers the phone in polite, courteous and professional manner and respond/transfer to the concerned person/department
Registers new patients and Input patient information into Electronic Medical Records system
Updates existing patient details by collecting patient information-personal and financial
Provides all clerical support in the treatment of our patient's fertility journey by scheduling various complex procedures and instructing patients in proper test preparation, completing financial documents and collecting cash/credit card payments from patients
Bills even of free consultancy has to be given to the patient before sending them to doctor for recording the same (visit and consumption of medicine, tests, injections etc) in the system
Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Perform general clerical duties ( i.e. filing, photocopying, faxing, mailing)
Protects patient confidentiality, making sure personal health information is secured by maintaining a clean desk policy and not leaving the computer unlocked while away.
Call patients to remind them of upcoming appointments, payments, procedures & inform them of any updates from the clinic.
Responsible for keeping the reception area clean and organized
Provide patients with support and guidance as needed.
Maintain amicable relationship with subordinates and seniors.
Generate periodical reports and MIS
Performance & learning management system Score (PMS/LMS)
Overall Patient Satisfaction
Error free Patient registration and updates in the system
Reception area organisation and supplies
Error free billing management
Periodical MIS/reports
**Job Types**: Full-time, Permanent, Contractual / Temporary
Pay: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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