Front Office Associate

4 days ago


Gurugram Haryana, India Bloom Hotel Group Full time

A front office receptionist in a hotel plays a crucial role in providing guests with a positive first and last impression. Their primary responsibilities include greeting and checking-in guests, managing reservations, handling guest inquiries and requests, and processing payments. Additionally, they may be responsible for coordinating with other hotel departments to ensure guest satisfaction, managing the hotel's phone system, and maintaining the front desk area clean and organized.

**Key responsibilities**:

- Greet guests in a friendly and professional manner upon arrival
- Check guests in and out of the hotel, ensuring all necessary paperwork is completed accurately
- Process payments and maintain guest records
- Respond to guest inquiries and requests promptly and effectively
- Coordinate with other hotel departments to fulfill guest needs
- Maintain a clean and organized front desk area
- Manage the hotel's phone system, including answering and directing calls
- Assist with other administrative tasks as needed

**Salary**: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Work Location: In person

**Speak with the employer**

+91 9599339185


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