International Benefits Associate

**Job Title**: International Benefits Associate**:
**Department**: Operations: Payroll

**Location**: Remote - India

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**RESPONSIBILITIES**
- Administer the global benefits program, including enrollments, terminations, eligibility, billing from vendors, invoicing to clients, process mapping, audits, plan transfers, plan comparisons, and policy renewals
- Provide support to the operations and sales team, including joining calls with current clients and prospects, assisting with internal inquiries, and developing processes that minimize the time other departments spend on benefits-related tasks
- Assist with clients’ and supported employees’ inquiries, including claims assistance, setting up guarantees of payment, and general coverage questions
- Accurately maintain the company's systems of record, including HRIS, NetSuite, Excel, Google Sheets, and external technology solutions
- Maintain an internal database focused on pricing, compliance, frequently asked questions, marketing materials, plan documentation, and other information relating to our global benefits offerings
- Manage daily relationships with benefits service providers, outsourced vendors, and brokers on a global basis to ensure compliance with processes, requirements, laws, and service expectations
- Assist with global benefits projects and planning, including plan establishment and compliance reviews
- Assist in the organization of transaction documents and benefit summaries, putting them into a standardized and clear format

**QUALIFICATIONS**
- Bachelor’s Degree in related field or equivalent work experience
- 1 - 3 years of experience in administering US benefits preferred; global experience a plus
- Ability to demonstrate critical thinking skills and initiative through individual research and drive
- Ability to work across different departments to achieve results beneficial to the larger team
- Excellent written and verbal communication and interpersonal skills, including strong execution, and timely and thorough follow-through and follow-up of tasks
- Ability to maintain a strict level of confidentiality and exercise extreme discretion, sound judgment, and diplomacy
- Ability to manage multiple tasks, show adaptability and meet deadlines while maintaining accuracy with a strong attention to detail
- Technology literate, including Microsoft Office Suite and benefits-specific software
- Driven; a team player who brings his/her whole self to the role

**OUR VALUES**

**Velocity**: Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.

**Integrity**: Doing right by our customers, colleagues, and ourselves through honest and ethical actions.

**Be Bold**: Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.

**Empowerment**: Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.

**Service**: Supporting our customers, colleagues, and ourselves with respect and empathy.

**WHAT WE DO**

Velocity Global is one of the fastest growing companies in the world. Our Global Work Platform enables the world’s leading companies to identify, hire, and pay the best talent in over 185+ countries, and all 50 United States. More than 1,000 brands rely on our** Global Work Platform** to build highly collaborative global teams with ease. At Velocity Global, we make working from anywhere, anytime, possible.

**WHO WE ARE AS A TEAM**

We are a team of passionate, creative, empathetic, and innovative, “owner-employees”, committed to building the world’s #1 cloud-based, next-gen **Global Work Platform**.

If you wake up compelled to innovate, collaborate and laugh, you should apply

LI-REMOTE