Telecaller and Data Entry Executive

4 days ago

Hingna Nagpur Maharashtra, India Margamaker Software Solution Pvt. Ltd Full time

**Responsibilities**:
**Telecaller Responsibilities**:
Conduct outbound calls to potential and existing customers to promote our products/services.

Build and maintain strong customer relationships through effective communication.

Explain product features, pricing, and benefits to potential customers.

Gather and document customer information accurately.

Achieve weekly and monthly sales targets.

Handle customer inquiries and resolve issues in a timely and professional manner.

Keep abreast of product knowledge and industry trends to provide accurate information to customers.

Collaborate with the sales team to ensure seamless communication and customer satisfaction.

**Data Entry Executive Responsibilities**:
Input, update, and maintain accurate data in the company database.

Verify and correct data discrepancies and ensure data integrity.

Compile, sort, and organize data for efficient retrieval.

Perform regular data audits to identify and rectify errors.

Prepare and generate reports based on data analysis.

Ensure confidentiality and security of data by following data protection policies.

Collaborate with other teams to obtain necessary information for data entry.

Provide support for administrative tasks as needed.

**Requirements**:
**Telecaller**:
Proven experience as a telecaller or similar customer service role.

Excellent verbal communication and active listening skills.

Strong persuasive and negotiation skills.

Ability to work independently and as part of a team.

Goal-oriented with a focus on achieving targets.

Basic computer skills and familiarity with CRM software.

**Data Entry Executive**:
Proven experience in data entry or a related role.

Strong attention to detail and accuracy.

Excellent organizational and time management skills.

Ability to handle sensitive and confidential information.

Strong analytical and problem-solving skills.

Previous experience with data analysis and reporting is a plus.

**Salary**: ₹9,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Ability to commute/relocate:

- Hingna, Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

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