Captain

1 week ago

Hadapsar Pune Maharashtra, India FML hospitality Pvt LTD Full time

It appears that you are looking for information about the job description or responsibilities of a restaurant captain at a place referred to as JD. Without specific details about the restaurant or its practices, I can provide a general understanding of what the role of a restaurant captain typically entails:
A restaurant captain, also known as a head waiter or lead server, usually holds a leadership position in the front-of-house staff. Their responsibilities may include:

- **Supervision**: Overseeing and coordinating the activities of the waitstaff during service.
- **Guest Service**: Ensuring high-quality customer service by assisting guests with menu choices, taking orders, and addressing any concerns.
- **Training**: Training and guiding new staff members, as well as providing ongoing training to existing staff to maintain service standards.
- **Communication**: Act as a liaison between the kitchen and the front-of-house staff, facilitating smooth communication and collaboration.
- **Scheduling**: Collaborating with management to create work schedules for the waitstaff, considering peak times and special events.
- **Problem Resolution**: Addressing customer complaints and resolving issues promptly to maintain a positive dining experience.
- **Quality Control**: Monitoring food and service quality to ensure consistency with the restaurant's standards.
- **Upselling**: Encouraging waitstaff to promote special menu items and upsell when appropriate.
- **Handling Reservations**: Managing reservations and ensuring efficient table turnover during busy periods.

The specific duties may vary depending on the restaurant's size, type, and policies. To get accurate information about the role of a restaurant captain at JD, it's recommended to check the official website, job postings, or contact the restaurant directly for details about their specific requirements and expectations.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 7887882467

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