Custody Relationship Administrator

What is Investor Services Administration department responsible for?- The Junior Analyst within the Investor Services Administration department encompasses support for various areas of the Retirement Services Administration. Responsibilities include but are not limited to providing administrative support for Custody Administration, Retirement Services Administration, Pension Payroll, IRA Reporting team.#MID_SENIOR_LEVEL

What are the ongoing responsibilities of a Custody Relationship Administrator?
- Provide Account Administration Services to Custody & Retirement Services Relationships: (including but not limited to the below):_- Daily reconciliation of distributions from IRA accounts for IRS Form 1099-R reporting.- Review all Remittance Events created throughout the year to maintain RMD Tracking log- Reconciliation of contributions and disbursements for Individual Retirement accounts and Pension Plan accounts related to annual filing of tax forms 5498 and 1099-R.- Maintenance of IRA Distribution Software for annual required minimum distribution calculations on IRA accounts- Review various monthly/quarterly/year-end reports- Updating the client records (maintenance requests)- Processing client requests- Various accounting and reporting tasks as required by the department- Pension Payroll payment processing- Execute daily account administration activities, process clients’ instructions and follow through with involved departments- Ability to understand and interpret legal terminology of various documents such as court documents, trust agreements, will, deeds, Investment Management Agreement and Delegation of Authority- Understand and follow corporate and Investor Services Policies and procedures- Account reconciliation process- Trade Affirmation process- Data entry and reconciliation
- Coordinates, maintains, and engages in the day-to-day activities within the Investor Services teams. This includes:_- Partner and collaborate with the Relationship Associates in US and Retirement Services Associates to understand client satisfaction levels.- Ability to manage multiple client requests and projects with varying priorities and deadlines- Ensure service level standards are met.- Work as a member in client-centric environment.- escalate all risk items and service issues on a timely basis.
- Provide internal support to other areas within department. Works closely with peers in these areas in establishing and maintaining best practice service levels:_- Participate in department projects and initiatives- Learn other functions performed of department for coverage purposes
- Knowledge, Education, And Experience:_- Under-graduate degree in business and/ or accounting-related field preferred with a minimum of 5 years of experience.- Proficient in Microsoft Excel, Word, Power Point- Prior Financial Services experience or relevant investment industry experience
- Additional Desirable_
- Qualifications:_- Knowledge of Retirement Services (Pension Payroll)- Knowledge of Custody Administration- Knowledge in Client Reporting
- Skills And Abilities:_- Strong analytical skills- Proficient in MS Office Applications- Excellent verbal and written communication skills- Strong attention to detail- Ability to work in a team-oriented environment

Job Level - Individual Contributor

Shift Work Timings - 6:00 PM - 3:00 AM IST
- What makes Franklin Templeton Investments unique?
- In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of
- Total Rewards
—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.
- Highlights of our benefits include:_
- Professional development growth opportunities through in-house classes and over 150 Web-based training courses
- An educational assistance program to financially help employees seeking continuing education
- Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
- Life insurance for protection of employees’ families
- Personal accident insurance for protection of employees and their families
- Personal loan assistance
- Employee Stock Investment Plan (ESIP)
- “Location specific benefits” as mentioned below_
- Onsite fitness center, recreation center, and cafeteria
- Cricket grounds and gymnasium
- Library
- Health Center with doctor availability
- HDFC ATM on the campus
- Franklin Templeton Investments is an Equal Opportunity Employer. We invite you to visit us at- Franklin Templeton Careers
- to learn more about our company and our career opportunities.