Customer Service Executive-voice(Bpo) Noida

7 days ago

Noida Uttar Pradesh, India Leads 2 Business Solutions Pvt. Ltd. Full time

**We are hiring for Customer Service Executive for Outbound Voice (premium Axis bank upselling) process for Teleperformance in Noida (Work from office).**

**Send CV on WhatsApp at 9903307473.**

**Shift timing : 9:30AM to 6:30PM**

Working days **:6 days a week**

**Week-off : 1 day a week (rotational off)**

**Free pick-up & drop shuttle service from metro station (Okhla bird sanctuary, Shaheed Sthal(Ghaziabad) and Golf Course metro station,Yamuna bank).**

**Salary: Upto 21,000INR per month (In hand) + incentives**

**0-1 year experienced - 17500 CTC + incentives**

**14229 Net in-hand**

**01-02 years experienced - 19500 CTC + incentives**

**In-hand 15847**

**02 plus years experienced - 20500 CTC + incentives**

**In-hand 16654**

**Experience Required: Fresher / experienced.**

**Education qualification: HSC/Graduate**

**Should have knowledge of banking sales -**

Credit Card

Insurance

Loan

Mutual Funds.

**Language proficiency: Excellent communication skills required**

***

**Job description**:
**Key responsibilities**:
**1.** **Responding to customer inquiries and resolving issues in a professional and timely manner through chat process.**

2. Providing exceptional customer service through voice interactions.

3. Meeting performance targets and maintaining high levels of customer satisfaction.

4. Collaborating with team members and other departments to ensure effective problem resolution.

**Requirements**:
**1. Graduate**

**2. English communication skills**

3. Ability to work in a dynamic and fast-paced environment.

Pay: ₹18,000.00 - ₹21,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

Work Location: In person

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