Tour Operations Executive

4 days ago

Kochi, India Niche Stays Full time

Attending day-to-day activities with high professional and sufficient way.
- Reply all agents inquires on time with high professionalism, well presented offers, full needed information and most competitive rates to materialize maximum business.
- Receive the confirmed bookings with all required information from the agents and open files on internal system.
- Ensure that all work executed in a correct and timely manner in alignment with services booked as per each file’s requirements.
- Arranging for meet & assist, accommodation, transportation, restaurants, guiding and other related services, according to client itinerary.
- Facilitating for smooth and easy execution of services from arrival till departure.
- Send confirmation of the services to the agents on time with full information, presentable and professional way.
- Adhere to all agents’ requirements to give them maximum satisfaction and create agent loyalty.
- Coordinate with other departments, transportation and ground operation to make sure all services done accordingly to client’s itinerary with accuracy and quality.
- Handle unforeseen problems and complaints and determine eligibility for money returns.
- Get agents feedback about provided services to their clients, positive and negative points to improve our services.
- Food and accommodation will be provided.
- Immediate joiners preferred.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 9496883548

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