
Customer Care Executive
6 days ago
**Job Title : Customer Care Executive**
- Provide accurate and timely information to customers regarding products, services, and policies.
- Assist customers in resolving issues, complaints, and concerns effectively and professionally.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure prompt resolution of customer issues.
- Upsell and cross-sell products or services to customers as appropriate.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
- Provide feedback to management regarding customer trends and issues.
**Requirements**:
- **Fluency in Hindi (spoken) is essential.**:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and patience.
- Ability to work effectively in a fast-paced environment.
- Prior experience in customer service or a related field is preferred.
- Basic computer skills and familiarity with CRM software.
**Salary**: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7708106177
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