Customer Relationship Executive

3 days ago

Kochi, India TRINITY INTERNATIONAL STUDY ABROAD AND ACADEMY Full time

Customer Service Executive Responsibilities:
1. Manage large amounts of incoming and outgoing phone calls

2. Generate sales leads

3. Identify and assess customers’ needs to achieve satisfaction

4. Provide accurate, valid and complete information by using the right methods/tools

5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

6. Keep records of customer interactions

7. Follow communication procedures, guidelines and policies

8. Take the extra mile to engage customers

Requirements and skills:
1. 0 - 1 year of proven customer support experience

2. Strong phone contact handling skills and active listening

3. Familiarity with CRM systems and practices will be an added advantage

4. Customer orientation and ability to adapt/respond to different types of characters

5. Excellent communication and presentation skills

6. Ability to multi-task, prioritize, and manage time effectively

7. Education: Minimum Class 12th pass

**Salary**: From ₹12,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

  • Customer Relationship Executive

    1 week ago

    Kochi, India GreenAds Global Full time

    Client Relationship Executive The Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer relationship executive

    7 days ago

    Kochi, India GreenAds Global Full time

    Client Relationship Executive The Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer Relationship Executive

    7 days ago

    Kochi, India GreenAds Global Full time

    Client Relationship ExecutiveThe Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer Relationship Executive

    4 hours ago

    Kochi, India GreenAds Global Full time

    Client Relationship ExecutiveThe Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer Relationship Executive

    2 days ago

    Kochi, India HRQuadrant Full time

    **Role : Customer Relationship Executive** **Location : Cochin** **Salary Package : 15000-18000k** **Duties and Responsibilities** - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on...

  • Customer Relationship Executive

    2 days ago

    Kochi, India Teamsource Enterprises Full time

    One of leading client for working with leading nationalized bank is urgently looking for a **Customer relationship executives/Business relationship executives** for there various branches at Kochi/Alapuzha/Trissur/Kollam/Pathanamthitaa and Trivandrum locations. Education: Any Graduate/PG Gender: Male/Female Required: Freshers and

  • Customer Relationship Executive

    1 week ago

    Kochi, India GreenAds Global Full time

    Client Relationship Executive The Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer Relationship Executive

    1 week ago

    Kochi, India GreenAds Global Full time

    Client Relationship ExecutiveThe Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer Relationship Executive

    1 week ago

    kochi, India GreenAds Global Full time

    Client Relationship ExecutiveThe Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...

  • Customer Relationship Executive

    1 week ago

    Kochi, India GreenAds Global Full time

    Client Relationship ExecutiveThe Client Relationship Executive plays a crucial role in maintaining and expanding client relationships through effective follow-up strategies. This position requires a proactive and customer-focused individual who excels in communication, relationship-building, and sales tactics. The primary responsibilities include managing...