Back Office Assistant

A Back Office Assistant plays a crucial role in supporting the organization's day-to-day operations by handling administrative tasks, data processing, and ensuring smooth internal processes. Their responsibilities may vary depending on the industry, but here are common roles and responsibilities of a Back Office Assistant:
1. **Administrative Support**
- Assisting with filing, scanning, copying, and organizing documents.
- Scheduling meetings, appointments, and managing calendars.
- Ordering office supplies and maintaining inventory.

2. **Data Entry and Management**
- Inputting, updating, and maintaining accurate records in databases and spreadsheets.
- Processing and validating data from various sources (e.g., sales, finance).
- Preparing reports, presentations, and summaries based on the collected data.

3. **Financial and Accounting Support**
- Assisting with invoice processing, bill payments, and expense tracking.
- Supporting the finance team in handling payroll, reconciling accounts, and generating financial reports.
- Managing petty cash and financial record-keeping.

4. **Operations Support**
- Coordinating with various departments (e.g., HR, finance, IT) to ensure smooth internal operations.
- Monitoring and managing office workflow, including task delegation and follow-ups.
- Assisting in logistics and procurement for office supplies, travel arrangements, or event planning.

5. **Compliance and Record-Keeping**
- Maintaining confidentiality and security of sensitive information.
- Ensuring compliance with company policies and regulatory requirements through accurate record-keeping.
- Assisting with audits and providing required documents for review.

6. **Technology and IT Support**
- Assisting with basic troubleshooting of office equipment (printers, copiers, computers).
- Managing IT requests and coordinating with the IT department for system updates or issues.

7. **Customer and Vendor Communication**
- Communicating with clients, vendors, and partners to facilitate transactions or gather information.
- Following up on orders, payments, or contracts with external parties.

8. **Support for Human Resources**
- Assisting with onboarding new employees, preparing employment contracts, and managing personnel records.
- Tracking employee attendance, leaves, and other HR-related documentation.
- Organizing training sessions, workshops, or team-building activities.

9. **Inventory and Logistics Management**
- Monitoring inventory levels of office supplies and reordering when necessary.
- Assisting with shipping, receiving, and tracking deliveries.
- Coordinating the distribution of equipment, documents, or supplies to various departments.

10. **Miscellaneous Support**
- Supporting special projects or initiatives as required by supervisors or managers.
- Providing administrative support during company events or team-building activities.

Key Skills Required:

- **Attention to detail**: Accuracy in handling data and documentation.
- **Organizational skills**: Ability to prioritize tasks and manage time effectively.
- **Communication skills**: Both written and verbal communication to interact with various departments.
- **Technical proficiency**: Familiarity with office software like Microsoft Office (Word, Excel, PowerPoint) and other specialized tools (ERP systems, databases).
- **Problem-solving**: Ability to handle unexpected issues and come up with efficient solutions.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Data entry: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person