Front Office Executive

1 week ago

Trichur, India Advanced gloskin Full time

**Roles & Responsibilities**
- Build and maintain relationships with internal and external customers.
- Monitor registration and admission standards followed by the team and submit reports as required
- Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
- Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
- Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
- Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
- Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
- Updating new tie-ups as part of business relations.

**Requirement**
- Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
- Regular updates to be provided to the team members.
- Ensuring that the team is skilled, competent and motivated to perform its duties.
- Ensure adequate manpower at all counters

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (preferred)
- Domestic voice process: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Thrissur, Kerala (required)

Work Location: In person

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