Customer Service Representative

3 days ago

Chandigarh, India Job Achievers Full time

Responsibilities
- Should maintain professional standards while assisting the customers and serve resolution based on the defined standard operating procedure
- Follow up to ensure that appropriate actions were taken on customers requests to achieve customer delight

**Requirements**:
Education and Experience Required
- Should have an experience of minimum 1 years as a customer service executive
- Should have relevant experience on CRM tools
- Experience in the skillbased gaming industry is a plus
- Extremely good oral communications skills in **Kannada**:

- Commitment towards serving the resolution on customer issues
- G**ood interpersonal and writing skills (English)**:

- Ability to learn and develop as per the industry dynamics

Education and Experience
- Required 3+ years of experience with a solid foundation in computer science and strong competency in data structures, algorithms, and software design
- NodeJS expert Solid understanding of Socket.io, Redis & RPC
- Good knowledge of one or more RDBMS and NoSQL databases
- Good understanding of nuances of distributed systems, scalability, and availability
- In-depth understanding of concurrency, synchronization, & memory usage
- Experience with IaaS clouds like AWS, GCP, Azure, etc
- Experience with other programming languages is a plus
- Experience in a startup environment is a plus
- Excellent communication skills.
- Putting your thoughts through to other stakeholders in a cohesive manner should not be a problem for you

kannada #customercare #clienthandling #panchkulajobs # chandigarhjobs #Customerservice #B.tech #tamilnadu #kerala #bangalore

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Kannada (required)
- English (preferred)

Ability to Commute:

- Chandigarh, Chandigarh (required)

Work Location: In person

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