Network Support Technician

2 days ago


Mohali Punjab, India Mind map IT Solutions Full time

**Location**: Mohali, India**

**Shift**: Night (US Process)**

**We are seeking Network Support Technicians to assist users in troubleshooting routers, extenders, and basic home networking issues.**

**Key Responsibilities**:

- Guide users through router installation and configuration.**
**- Resolve issues related to poor connectivity, IP settings, and device pairing.**
**- Document solutions and adhere to standard operating procedures (SOPs) to ensure call quality.**

**Requirements**:

- Basic knowledge of networking concepts (IP, DNS, DHCP).**
**- Excellent English speaking skills.**
**- Experience in router and extender support is preferred.**

**Job Types**: Full-time, Permanent

Pay: ₹18,471.24 - ₹47,729.78 per month

Shift:

- Night shift

Work Location: In person


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