Current jobs related to Service Execution Owner- Extended Delivery Services - Bengaluru Karnataka - SAP

  • Service Delivery Executive

    3 weeks ago

    Bengaluru, Karnataka, India NTT DATA, Inc. Full time

    Job DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.Key Responsibilities:-...

  • Service Delivery Executive, Asia Pacific

    1 week ago

    Bengaluru, Karnataka, India NTT Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...

  • Is Service Owner for Integrity

    1 week ago

    Bengaluru, Karnataka, India ABB Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: IS Senior Service...

  • Service Delivery Head

    3 weeks ago

    Bengaluru, Karnataka, India Pierian Services Full time

    Designation - Service Delivery Head – Finance & Accounts Shared Services Business Unit - Finance Shared Services Location – Bangalore Qualification- CA/CMA qualified This is an exciting opportunity for a Visionary Finance Leader to drive operational excellence and business transformation. If you are looking to make a significant impact, we invite you to...

  • Service Delivery Head

    3 weeks ago

    Bengaluru, Karnataka, India Pierian Services Full time

    Designation - Service Delivery Head – Finance & Accounts Shared ServicesBusiness Unit - Finance Shared ServicesLocation – BangaloreQualification- CA/CMA qualifiedThis is an exciting opportunity for a Visionary Finance Leader to drive operational excellence and business transformation. If you are looking to make a significant impact, we invite you to...

  • Product Owner

    2 days ago

    Bengaluru, Karnataka, India JPMorganChase Full time

    **JOB DESCRIPTION** Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product Management team to partner with the Business. As a Product Owner - Workflow Services - Associate within our team, you will support the development of our product...

  • Product Service Owners

    1 week ago

    Bengaluru, Karnataka, India Firstsource Healthcare Full time

    Product Service Owners **Date**:Jul 22, 2025 **Location**:Bangalore, KA, IN **Requisition ID**:16232 **Description**: **About Firstsource** Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to...

  • Service Delivery Manager

    4 days ago

    Bengaluru, India Princenton software services pvt ltd Full time

    The Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings, capacity planning and forecast, operations and headcount forecast and budgeting, vendor...

  • Is Service Owner

    6 days ago

    Bengaluru, India ABB Full time

    **IS Service Owner (FSL)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Network Services Product Owner

    2 weeks ago

    Bengaluru, Karnataka, India LSEG (London Stock Exchange Group) Full time

    This is a key role in the LSEG network Design & Engineering (D&E) Team! This role will provide technical leadership and people management skills as part of a transformation to a Product aligned organisation, grouped around network products and services. The Product Owner for Network Services will work with the Product Management Team and architecture team...

Service Execution Owner- Extended Delivery Services

3 weeks ago

Bengaluru Karnataka, India SAP Full time

**We help the world run better**

**What you'll do**:
We are looking for an experienced Consultant to take over the role of an SEO (Service Execution Owner) for our EDS (Extended Delivery Services) operations with a passion to provide excellent customer support mainly for our strategic ECS Customers.

In addition to this you will be responsible to drive improvement projects and manage the service quality of our delivery teams (Managed Service Model).
- Single point of contact for the customer-facing unit regarding EDS topics to ensure high service quality and customer satisfaction.
- Lead the EDS alignment call with internal stakeholder such as other TechOps units.
- Follow-up with EDS delievery team in case of any delay in ticket processing or planning of activities.
- Coordination & Escalation handling for EDS topics
- Collect regular feedback from TSM about EDS team performance.
- Reporting and performance review for EDS support (Alert & Incident management, SR)
- Run improvement initiatives to optimize service delivery.

**What you bring**:

- 5 to 8 years of experience as a Technical Consultant or Technical Project Lead
- Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management
- Good background in software architecture and cloud technology
- Good knowledge in SAP Business Technology Platform
- Experience in ITIL and IT Service Management processes
- Fluent in English (written & spoken)

You should have very good analytical and solution-oriented thinking as well as very good communication, presentation, and networking skills. Working effectively in international and virtual teams should be something you are used to do.

**Meet Your Team**:
The SAP ECS Delivery Extended Delivery Support Team (EDS) operates as a specialized delivery model, featuring a dedicated Back Office and Front Office to provide support to special and critical customers. The EDS team is an internal delivery unit within ECS, with a global presence of highly skilled resources working around the clock. Committed to delighting customers, the EDS Team ensures the delivery of high-quality services. With a dedicated team and structure, EDS can adeptly handle escalated customer situations from an operational perspective, bringing stability to both the customer's business and the system environment.

SAPECSCareers

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 393066 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.