Csa for International Voice Process

1 day ago

Satellite Ahmedabad Gujarat, India Unipath solutions LLP Full time

**Please check the below job description.**
Designation: Customer Support Associate - UK Voice Process
Working: 5 Days a week (Rotational week Offs)
Shift: Day / Night Shift - UK
Shift Time: It will change as per Day Light Saving
Type of Process: UK Voice Process
Inbound Process: Non-Sales Profile

**Role & responsibilities**:
1. Answering calls from specific clients and contractors in accordance with the agreed procedures on which performance will be measured
2. Respond to the needs of customers and provide excellent customer service.
3. Complete call logs and reports handover jobs if needed.
4. Chasing jobs already logged onto the system to ensure that the Contractor has attended the clients site.
5. Obtaining authorization as appropriate for works exceeding set guidelines
8. Monitoring overdue orders through to completion.
9. Ensuring set performance targets and KPI’s are met.
10. Managing and resolve customer complaints.
11. To ensure compliance to all relevant statutory duties under the Health and Safety at Work Act, details of which are listed within the Company’s Health and Safety Policy
12. Any other reasonable duties which may be requested.

Excellent English verbal & written communication skills.
International Inbound & Outbound call experience.

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹540,000.00 per year

**Benefits**:

- Health insurance
- Internet reimbursement
- Provident Fund

**Language**:

- English (required)

**Location**:

- Satellite, Ahmedabad, Gujarat (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

Expected Start Date: 18/08/2025

  • Csa - Insurance Voice Process

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.200000 TO RS.240000 CTC PER ANNUM - **Experience**: 0 TO 1 YEARS CSA - INSURANCE VOICE PROCESS - QUALIFICATIONS: - ANY GRADUATE - SKILL: - BASIC COMPUTING - LANGUAGE: - GOOD IN ENGLISH - SHIFT: - ROTATIONAL DAY SHIFT (6 DAYS WORKING) - SALARY: - RS.200000 TO RS.240000 CTC PER ANNUM -...

  • Csa - Banking Voice Process

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.200000 CTC PER ANNUM - **Experience**: 0 TO 1 YEARS CSA - BANKING VOICE PROCESS - QUALIFICATIONS: - ANY GRADUATE OR UNDER GRADUATE - SKILL: - BASIC COMPUTING SKILLS - LANGUAGE: - ENGLISH AND HINDI - SHIFT: - (DAY SHIFT FOR FEMALE) ROTATIONAL (6 DAYS WORKING) - SALARY: - RS.200000 CTC...

  • Csa - Banking Voice Process

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.205000 TO RS.240000 CTC PER ANNUM - **Experience**: 0 TO 1 YEARS CSA - BANKING VOICE PROCESS - QUALIFICATIONS: - ANY GRADUATE - SKILL: - BASIC COMPUTING SKILLS - LANGUAGE: - ENGLISH AND HINDI - SHIFT: - (DAY SHIFT FOR FEMALE) ROTATIONAL (6 DAYS WORKING) - SALARY: - RS.205000 TO...

  • Csa - Ecommerce Voice Process

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.240000 CTC PER ANNUM - **Experience**: MINIMUM 1 YEAR ON PAPER EXPERIENCE CSA - ECOMMERCE VOICE PROCESS - QUALIFICATIONS: - ANY GRADUATE - SKILL: - BASIC COMPUTING SKILLS - LANGUAGE: - GOOD ENGLISH|HINDI - SHIFT: - (DAY SHIFT FOR FEMALE) ROTATIONAL (6 DAYS WORKING) - SALARY: -...

  • Csa - Banking Non Voice Process

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.210000 CTC TO RS.260000 PER ANNUM - **Experience**: 0 TO 1 YEARS CSA - BANKING NON VOICE PROCESS - QUALIFICATIONS: - GRADUATE OR UNDERGRADUATE - SKILL: - BASIC COMPUTING SKILLS / 35WPM TYPING SPEED - LANGUAGE: - VERBAL AND WRITTEN ENGLISH - SHIFT: - (DAY SHIFT FOR FEMALE) ROTATIONAL (6...

  • International Voice Process

    2 weeks ago

    Ahmedabad, Gujarat, India NIBODHAH Full time

    We are seeking freshers and maximum 1 year of experience for International Voice Process Night Shift: 6:30 pm to 3:30 am No Pickup - Drop facility Only Males Location: Sindhu Bhavan **Job Types**: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹30,000.00 per month Schedule: - Monday to Friday - Night shift **Experience**: - total work: 1 year...

  • Night Shift for International

    2 weeks ago

    Satellite, Ahmedabad, Gujarat, India Unipath solutions LLP Full time

    **Job description** **Position for pure Night Shift.** **Roles & Responsibilities**: - Answering calls from specific clients and contractors in accordance with the agreed procedures on which performance will be measured. - Respond to the needs of customers and provide excellent customer service - Complete call logs and reports handover jobs if needed. -...

  • Csa - Ecommerce Non Voice (Chat)

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.230000 CTC PER ANNUM - **Experience**: 0 TO 1 YEARS CSA - ECOMMERCE NON VOICE (CHAT) - QUALIFICATIONS: - GRADUATE OR UNDERGRADUATE - SKILL: - BASIC COMPUTING SKILLS / 35WPM TYPING SPEED - LANGUAGE: - VERBAL AND WRITTEN ENGLISH - SHIFT: - US SHIFT (5 DAYS WORKING) - SALARY: - RS.230000...

  • International Voice Process

    1 week ago

    Ahmedabad, Gujarat, India Gcube Info Full time

    **Job description** **Job Overview** The role of International Voice Process at Gcube Info in Ahmedabad. Full-Time. Salary range commensurate with experience. We are looking for people having good communications skills in English and can interact with UK Clients with confidence. Experience and freshers both can apply. Timing 2:30 PM to 11:30 PM...

  • Csa - Banking Premium (Chat/voice Blended)

    2 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: UP TO RS.350000 CTC PER ANNUM - **Experience**: MINIMUM 1 YEAR ON PAPER EXPERIENCE CSA - BANKING PREMIUM (CHAT/VOICE BLENDED) - QUALIFICATIONS: - ANY GRADUATE - SKILL: - BASIC COMPUTING SKILLS - COMMUNICATIONS: - EXCELLENT IN VERBAL AND WRITTEN ENGLISH - SHIFT: - ROTATIONAL - SALARY: - UP...