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Customer Care Executive gurgaon
3 weeks ago
**Job description**
ONLY MALE
- You will receive a **brief interview call** within 3-5 days, so please stay **alert**.
- If selected, you'll need to attend a **walk-in interview** in Gurgaon.
- Proficient or Excellent **English**& Confidence Required
- Work Mode: Work From **Office**:
- _____________________
**MAXIMUM BUDGET**: ₹23,000 to ₹24,000 (Non-Negotiable)
**Salary**:
- **Chat Process**: ₹23,000 CTC (Non-Negotiable) in hand 18 k
- **Voice Process**:
- ₹24,000 CTC (Non-Negotiable) in hand 19 K
**Shift**:
- **Type**: 24/7, Rotational Shift
- **Work Days**: 6 Days Working, 1 Weekly Off
**Education**:
- Both Graduates and Undergraduates are encouraged to apply.
**Eligibility**:
**Roles and Responsibilities**:
- Handle customer queries, providing accurate and timely resolutions.
- Maintain high customer service standards in chat or voice interactions.
- Document and escalate issues as needed.
- Adhere to company policies and procedures.
**Required Skills**:
- **Excellent communication in English and Hindi (verbal and written)**.
- Strong problem-solving, organizational, and multitasking abilities.
- Professional and empathetic customer interactions.
Pay: ₹18,000.00 - ₹24,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Gurugram, Haryana (preferred)
Work Location: In person
