Collections Coordinator
5 days ago
Collections Coordinator
Position Summary:
Key Duties and Responsibilities:
- Reviewing open accounts for collection efforts based on a specific customer portfolio.
- Making outbound collection calls in a professional manner while keeping and improving customer relations during hours of operations.
- Responsible for answering the AR phone line to resolve issues and collect payments
- Send out copies of open invoice aging’s and copies of invoices upon request
- Update the collections portal with customer statuses daily
- Collect customer payments in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Other duties as assigned
Desired Experience and Qualifications:
- 1-3 years of collections experience in a fast-paced environment, including interaction with a large customer base.
- Detail orientated and task-driven
- Strong communication & problem solving required
- Ability to work independently and to adapt to a fast-changing environment.
- Must have attention to detail with an eye for accuracy.
- Proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)
- Experience working with NetSuite and Salesforce is a plus
Innovation Lives Here
You go all in no matter what you do, and so do we. At Lytx, we’re powered by cutting-edge technology and Happy People. You want your work to make a positive impact in the world, and that’s what we do. Join our diverse team of hungry, humble and capable people united to make a difference.
Together, we help save lives on our roadways.
Find out how good it feels to be a part of an inclusive, collaborative team. We’re committed to delivering an environment where everyone feels valued, included and supported to do their best work and share their voices.
Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We’re committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.
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