Executive - Terminal Operations - Rail & Inland

7 days ago

Hyderabad District Telangana, India DP World Full time

As a vital post of our operations team in the bulk business sector, you will be responsible for ensuring the smooth and efficient functioning of various operational processes. Your primary goal will be to optimize productivity, minimize errors, and maintain high standards of quality and safety within our bulk business operations.

Key Responsibilities:

- **Inventory Management**:

- Oversee the receiving, storage, and dispatch of bulk goods.
- Maintain accurate inventory records and perform regular stock audits.
- Coordinate with suppliers and vendors to ensure timely delivery of goods.
- **Logistics Coordination**:

- Plan and coordinate transportation activities for bulk shipments.
- Liaise with freight carriers and logistics partners to schedule pickups and deliveries.
- Monitor transportation costs and identify opportunities for cost optimization.
- **Quality Control**:

- Implement quality control measures to ensure the integrity of bulk goods.
- Conduct inspections and quality checks on incoming and outgoing shipments.
- Address any quality issues promptly and implement corrective actions as necessary.
- **Safety Compliance**:

- Enforce safety protocols and procedures to maintain a safe working environment.
- Conduct regular safety training sessions for operations staff.
- Investigate and report any safety incidents or near misses.
- **Process Improvement**:

- Identify areas for process improvement and efficiency gains within the operations workflow.
- Implement best practices and standard operating procedures (SOPs) to streamline operations.
- Collaborate with cross-functional teams to drive continuous improvement initiatives.
- **Team Leadership**:

- Provide leadership and guidance to operations team members.
- Assign tasks and responsibilities, ensuring equitable workload distribution.
- Foster a positive and collaborative team culture focused on achieving operational excellence.
- **Documentation and Reporting**:

- Maintain accurate records and documentation related to operations activities.
- Generate regular reports on key performance metrics, such as inventory levels, shipping accuracy, and operational efficiency.
- Analyze data trends to identify areas for improvement and strategic decision-making.
- **Customer Service**:

- Respond promptly to customer inquiries and requests related to bulk shipments.
- Ensure a high level of customer satisfaction by delivering on commitments and resolving issues effectively.
- Collaborate with the sales and customer service teams to address customer feedback and concerns.

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