Agile Coach

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Our Vision for this Role

The Agile Coach is an experienced Agile practitioner responsible for mentoring, coaching, facilitating, and educating teams, leaders, and peers in implementing Agile mindsets and Agile ways of working Responsibility includes coaching teams and leaders through SAFe and Scrum/Kanban events and processes including use of metrics and built-in quality controls for continued improvements/maturity, effectiveness and efficiencies.
- 7 years of relatable IT and/or Coaching experience including **practicing/coaching Scaled Agile Framework (SAFe) delivery**
- ** Experience in a leading role in the software delivery process, such as Scrum Master, Project Manager, Product Owner, Product Manager, or Team Lead**:

- Certified as a SAFe Program Consultant and Certified Scrum Coach
- ** Expert in Scrum and Kanban frameworks**:

- Understanding of Agile technical practices and DevOps concepts (CI/CD, TDD, etc.) and automation tools
- Strong understanding of Agile Metrics for Teams and Programs
- Hands-on experience participating in and training Scrum/SAFe ceremonies, such as Sprint Planning, Release Planning, and Program Increment (PI) Planning
- Ability to effectively communicate and develop relationships at all levels of the organization
- You are a strong and **influential** servant leader who collaborates naturally with others whatever their level in the organization.
- Understanding use of approved IT tools such as Jira and Confluence including how to use the tools, how they support the processes, and provide insight to managing work, processes and team performance
- Ability to use Microsoft suite of tools along with providing advanced support and guidance on how to optimally use the MS tool suite
- You have an inquisitive disposition, are detail oriented and must be comfortable performing administrative tasks as well as the more strategic work you will be called on to undertake.

**Preferred experience and skills**:

- Ability to recognize, articulate and help guide and coach teams/leads to resolve agile anti-patterns and potential non-compliance remediation
- Pragmatism and the ability to strike the balance between the need for process ‘Do it Right’ versus the need to accelerate delivery and not overburden teams with unnecessary administrative overhead is key
- Advisor in knowing optimal method to use e.g., waterfall vs agile., Scrum vs Kanban, Scale vs Non Scale
- Experience leading Agile Transformation activities and Organizational change
- You demonstrate advanced problem-solving skills, which you will use to improve our consistency in areas such as planning, estimating and delivery.
- Knowledge and support of adherence to TJX’s SDP, Change Management, Finance, New Technology, Legal, Procurement, PCI and FTC requirements including knowledge transfer to ARTs/Teams and understanding of IT regulatory and non-regulatory Solution Delivery compliance
- Collaborates with Shared Services teams regarding NFR and Service Delivery Management expectations

The Value You’ll Deliver
- Your direct involvement will strengthen TJX’s Agile practices by actively contributing to the company’s Agile Center of Excellence and other Agile-related forums, such as related Communities of Practice (Project Management CoP, BA CoP, Development CoP, QA CoP)
- Help develop the Agile Community of Practice
- Responsible for the delivery of training and the day-to-day coaching needed to improve Agile maturity within teams and the organization
- Prepare and coach organization leadership on how best to enable the success of Agile delivery
- Teaching and enabling teams to achieve continuous improvement
- Guidance on Compliance related topics, SDP, EPM controls and ECM

Your Brand

Although this is an individual contributor role, you will be recognized as a leader and expert in Agile, SAFe, and Product Team structure and teams will naturally gravitate to you for guidance. As such, you will affect significant change without direct authority over resources with whom you interact.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protec