Employee Journey Expert

**Req ID**: 76596
**Department**: WS&T Workforce Implementation
**Division**: Talent & Culture
**Location**: Bengaluru
About Us
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At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
This role will support and deliver prioritised strategic initiatives, change and transformation for ANZ within the scope and mission of Workforce Strategy & Transformation. This role will have a strong focus on the WS&T capability the role aligns to (Organisation Design & Strategy, or Workforce Implementation). Working closely with the in scope business area, this role will provide expertise in organisation design, operating model design, governance, decision rights and accountability design.
In addition to your focus on project delivery activities, your scope of work may also include:
Large-scale people initiatives aligned to strategic business priorities
Supporting and delivering strategic initiatives, change and transformation for ANZ across other WS&T capability areas as required based on WS&T prioritisation and planning.
Supporting and delivering internal capability uplift efforts for the relevant WS&T capability.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Location**: Bengaluru
**Role Type**: Permanent, Fulltime
What will your day look like?
Supporting and advising the business on the end to end Workforce Strategy & Transformation activity for delivery of strategic initiatives, change and transformation as it relates to the capability the role aligns to (Organisation Design & Strategy, Workforce Implementation)
Contributing to developing the WS&T capability proposition bringing a human centred design lens to the proposition
Undertake peer coaching and act as an SME for other team members, particularly sharing knowledge and experience
Contribute to on-boarding work and resource allocation processes for roles aligned to the capability (Organisation Design & Strategy, Workforce Implementation)
Leading larger more complex organisation design projects will be undertaken by team members at more senior levels and shadowing opportunities will be provided to build team capability
Supporting strategic initiatives for other WS&T capabilities as required.
Developing strong stakeholder relationships and maintain effective communication channels to effectively resolve issues and remove barriers to success
Engaging and closely partnering with business leaders, T&C BPs, T&C, cross-functional leads and other key stakeholders to deliver the initiative
Utilising best practice frameworks, methodologies, processes and toolkits to support timely and seamless project delivery
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Depth and breadth of experience in the capability the role aligns to (Organisation Design & Strategy, or Workforce Implementation)
Experience in executing business change including supporting key stakeholder management along the journey
Effective communication skills, both verbal and written
Demonstrated strong problem-solving skills, being able to diagnose root cause problems and determine solutions.
Ability to have a systems view to problem-solving as well as the ability to deliver at scale
Experience in supporting the professional development and capability uplift of teams.
Banking and Finance experience
Generalist HR background
Proven analytical skills and data-driven decision making
Experience working in agile teams and building a customer focused culture
Agile experience (i.e. SCRUM, Kanban, Lean) including ceremonies, tools, systems and processes
Technologically savvy
Ability to think and make decisions quickly with an attention to detail and broader understanding of the decision implications and mitigation requirements
High level of adaptability in order to accept change and reduce unnecessary confusion and risk
Experience in project and program management, including governance, critical path analysis, dependency, issue and risk management, stakeholder management
Tertiary qualifications in a relevant discipline
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
Job Posting End Date
, 11.59pm, (Melbourne Australia)