Account Executive

2 weeks ago

Mumbai Maharashtra, India Experience Commerce Full time

Job Location: Mumbai
- Reporting To: VP- Growth

**Skills & experience required to Succeed in this role**:
**1 to 2 years**of**experience required.

**A) Client Solutions**
- Assist in executing marketing, influencer, and digital campaigns for multiple clients across different verticals
- Act as a point of contact for assigned clients and ensure timely responses to routine inquiries and requests.
- Support upselling efforts identifying opportunities within existing accounts and working with senior team members to pitch new services
- Follow up with clients regularly to ensure needs are being met and identify opportunities
- Support the ideation and execution of content, product promotions, and brand events

**B) Research, Reports and Audits**
- Create monthly social media status reports detailing key insights, popular content topics, community quotes (verbatims) and monitoring results; work with analytics team and oversee preparation of metrics, tracking and activity reports as based on client reporting needs
- Create social plans and research audits including (and not limited to) content strategy plans, competition research briefs and digital audits improve current offerings

**C) Billing and Finance**
- Keep a track of all finance and billing matters
- Follow-up with clients on outstanding
- Track creatives for SoW client Billings

**Must haves**
- Clear understanding of digital marketing and agency operations
- Ability to track and report on key performance metrics
- Strong coordination and time management skills
- Proactive attitude towards identifying client needs and ensuring seamless execution

**A Huge Plus**:

- Content Strategist / Digital Project Management Background
- Basic understanding of SEO and SEM understanding

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