Customer Care Executive

2 weeks ago

Noida, India Moxi Outsourcing Full time

Hiring for CCE

Location -Noida sec 63

International Process
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers

Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- High school diploma

**Salary**: ₹18,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8802050686

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