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Client Relationship Executive

2 weeks ago

Noida Uttar Pradesh, India Vidal Health Insurance TPA Private Limited Full time

*Designation-Team Lead-Client Servicing

Job Location: Noida

Industry-TPA or Health Insurance will be only preferred

**Job Description**:
**Key Responsibilities**:
**1**. Management and Retention of Top corporate which is assigned.

2. Coordination with top corporate/insurance companies/brokers to be reviewed with Leadership Team and proactively act on issues before escalations along with Team.

3. Fulfilment of SLAs of top stakeholders for the respective region.

4. Oversee timely submission of MIS reports to Insurance Companies/Corporate etc.

5. Relationship with HO of Insurance Companies, Brokers etc...

6.Oversee department functions like the Customer Care, Claims, Contact centre and related functions.

7. Team Management and team building which includes.

8.Regular interaction with the team

9..Handling escalation

**Experience required**:

- **Experience: 1-3**years of experience in Customer Service or Client Relationship roles, in health insurance and TPA

**Personal Attributes and Competencies**:

- Strong verbal, written, presentation and persuasive skills that effectively communicates with and influences Senior management and external clients.
- Experience of making and developing strategies.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person