Vendor Order Coordinator

7 days ago

Pune, India GTT Communications Full time

Service Delivery Coordinator_

Role Summary:
The Service Delivery team is composed of skilled individuals responsible for a range of disciplines. These include Customer/Vendor Communication, coordination of work activities, service delivery and follow-up of delivery progress. Customer/vendor Communication with efficient and timely coordination of activities across all teams is vital to ensure customers/project managers receive the highest quality of service delivery.

Internal Departments they will interact with:
Field teams, Provisioning engineers, Billing, Accounts, NOC and Project Management teams.

Key interface points are the Vendors, the customers, the Project Management teams, Field engineering teams and Provisioning engineers

Main Responsibilities:
The Service Delivery Coordinator will be responsible for delivering orders and ensuring services are delivered on time and to the specified quality. Validating and submitting orders to various telecom vendors across the globe.

The role will require matrix managing third party resources (internal & contracted).

Main Duties:
Responsible for all deliveries assigned to him/her

Manage third party resource (internal & contracted), ensuring that the customers’ orders are delivered on time and to the specified quality and customer requirements

Communicate regularly with the Project managers, customers by providing them with clear and regular updates during the whole of the delivery life-cycle

Escalate to his/her Line Manager as well as the Delivery Management team when needed (delivery at risk, customer complaint, etc.)

Provide support and advice to other members of the Delivery Team

Ordering and tracking of specific delivery requirements

Communicate with multiple vendors to provision and activate services.

Co-ordination for service delivery related tasks and activities in support of GTT customer orders

Able to work all service types or brands

Meet Productivity and Quality standards

Efficiently handle Projects and/or Escalations

2+ years experience in Telecommunications with a knowledge of the European/USA telecom markets.

2+ years of experience as Service Delivery Coordinator

Technical qualification in an IT or Engineering discipline an advantage.

Strong Customer and Vendor Communication skills.

Proactive in nature, works to identify ways to continually improve efficiency and results.

Anticipates and analyses problems clearly and determines appropriate solution or alternatives.

Proficient in the use of MS Word, Excel, PowerPoint, MS Visio.

Essential Criteria:
Hands-on Delivery experience

Ability to clearly document dependencies and priorities

Ability to gather, screen and interpret a wide variety of detailed information yet remain focused on the ‘big picture’

Strong flexibility & ability to perform effectively within changing environments

Personal focus on continuous improvement and innovation.

Desirable Criteria:
Excellent communication and presentation skills with very good written and oral skills in English

Ability to present ideas and facts in a convincing way, gaining commitment and support

Qualifications/Courses:
High school diploma or general education degree (GED) required; Bachelor’s Degree preferred (if telecommunication specific its an advantage)”

Hours/Travel/Shift:
The standard working week (Monday to Friday) for full-time employees is 40 hours per week. For example, 8 working hours per day excluding 1 hour for lunch on a working day and any applicable breaks as set.

  • Vendor Order Coordinator

    7 days ago

    Pune, India Outsourced well Full time

    **Role Summary**: The Service Delivery team is composed of skilled individuals responsible for a range of disciplines. These include Internal Customer/Vendor Communication, coordination of work activities, service delivery and follow-up of delivery progress. Project Managers/vendor Communication with efficient and timely coordination of activities across all...

  • Vendor Order Coordinator

    7 days ago

    Pune, Maharashtra, India Outsourced well Full time

    **Role Summary**: The Vendor Coordinator role sits within the Service Delivery team. This team is composed of skilled individuals responsible for a range of disciplines, which include task allocation and coordination of work activities, service delivery and follow-up of delivery progress. Efficient and timely coordination of Vendor delivery is vital to...

  • Vendor Coordinator

    7 days ago

    Pune, India GTT Communications Full time

    Position Title: Vendor Coordinator Location: Maharashtra, India Job Profile: FLSA Status: _Americas Only_) Department: Service Delivery About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience...

  • Vendor Coordinator

    24 hours ago

    Pune, Maharashtra, India GTT Communications Full time

    Position Title Vendor CoordinatorLocation Maharashtra IndiaJob Profile FLSA Status Americas Only Department Service DeliveryAbout GTT GTT provides secure global connectivity improving network performance and agility for your people places applications and clouds We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking...

  • Vendor Services Coordinator

    2 weeks ago

    Pune, India Onit Full time

    About Onit We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We’re a team of innovators using AI at the core to help legal...

  • Vendor Services Coordinator

    2 weeks ago

    Pune, India ONIT Full time

    Job Description Job Description: - Onit is growing and we are in need of a Vendor Services Coordinator within our Global Support team! - TheVendor Services Coordinatorwill act as a business process expert and facilitate customers success in technology solutions delivery. - You should be friendly and accessible to customers, as you will be the implementation,...

  • Sales Coordinator

    5 days ago

    Pune, Maharashtra, India San Telequip Pvt Ltd Full time

    #hiring##hiring# We are looking for Sales Coordinator in our organization. Location: Pune Basic Qualification Degree / Diploma in Electronics / Instrumentation / BSc Electronics. (Electronic Background Must) JOB RESPONSIBILITIES 1. Hands on experience on India Mart Portal 3. Close coordination with Internal departments & Regional salespeople for Reports...

  • Vendor Services Coordinator

    2 weeks ago

    Pune, Maharashtra, India Onit Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    About Onit We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We're a team of innovators using AI at the core to help legal...

  • Order Book Coordinator

    3 days ago

    Pune, Maharashtra, India Atlas Copco Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Your roleInteract/Work closely together with Regional Sales Managers and Business Line Managers and other Supply Chain Coordinators to ensure a consistent and homogeneous approach across VTBA-VIN division to achieve our strategic targets.Responsibility to hold decentralized entities accountable for correct master data settings and material availability dates...

  • Order Processing Executive

    7 days ago

    Kalyani Nagar, Pune, Maharashtra, India Academian Full time

    We are seeking a detail-oriented and organized **Order & Invoice Processing Analyst** to join our team at Academian in Pune. In this role, you will play a crucial part in managing and processing orders, invoices, and vendor payments, while ensuring accuracy and compliance with our Standard Operating Procedures (SOPs). You will work closely with both the...