
Chat Support Executive
2 days ago
**Job Title**: Chat Support Executive (Delhi)
**Location**: Dwarka Mor, Delhi
**Key Responsibilities**:
- Provide accurate product, service, and process information to clients.
- Handle multiple chat conversations simultaneously with efficiency.
- Resolve customer complaints, escalate complex issues to seniors when required.
- Maintain customer interaction records in CRM / internal tools.
- Coordinate with the sales, technical, and back-office teams for query resolution.
- Ensure high levels of **customer satisfaction and service quality.**
**Requirements & Skills**:
- Minimum **12th pass / Graduate** (any stream).
- Good **written English and typing skills**.
- Basic knowledge of MS Office & internet browsing.
- Ability to multitask, work under pressure, and handle queries patiently.
**Perks & Benefits**:
- Competitive salary with incentives.
- Training & career development opportunities.
- Supportive work environment in Pune.
- Growth opportunities within sales, customer support, and consulting roles.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,500.00 - ₹24,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Paid time off
Work Location: In person
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